VACANCY: SIMS Nigeria Limited is Recruiting for Spare Parts Officer & Service Executive (Management Information Service)

4
412

SIMS Nigeria Limited – We specialize in the assembly, distribution and sales of consumer electronics from major brands such as – Samsung, Panasonic, Royal, Skyworth, Electrolux, Bosch, Philips and Powermatic.

Our business started out in 1987 and since then we have grown to be a market leader in the home appliances & consumer electronics market in Nigeria. We operate a number of branches that cut across most of Nigeria’s geopolitical zones in major cities such as Lagos, Port-Harcourt, Abuja, Onitsha, Enugu, Uyo and Kano.

We are recruiting to fill the position below:

Job Title: Spare Parts Officer

Location: Victoria Island, Lagos

Job Description

  • The ideal candidate must be analytical, proactive and result-oriented. In addition, he must be trustworthy and accountable.

Core Responsibilities

  • Responsible for processing LTR / Interbranch / part requisition / local purchase request into ORION / GSPN.
  • Closing of jobs into ORION / GSPN.
  • Responsible for parts allocation to technicians and consumption posting into ORION.
  • Responsible for 100% stock accuracy at SVC.
  • Responsible for monthly/quarterly stock counting and labelling at the SVC.
  • Responsible for weekly return of defective used parts to Central Warehouse / SEWA.
  • Responsible for maintaining part pending job cards.
  • Responsible for monthly audit of tool kit of technicians.
  • Responsible for sharing part failure report / gas consumption report to Supervisor / NSM for approval.
  • Reconcillation of fresh & defective spare parts with technician on weekly basis.
  • Preparing monthly used part report and sharing with Supervisor / NSM.
  • Coordination with other branches for parts if required.

Requirements

  • Bachelor’s degree or equivalent
  • Minimum of 4 years experience in a similar role.
  • Proficiency in the use of Microsoft office applications – MS Excel, Word and Powerpoint.
  • Ability to think outside box.
  • Customer relationship management
  • 30-35 years
READ  Health Education and Empowerment Initiative (HEDEN) Job for Program Officer

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Service Executive (Management Information Service)

Location: Ikeja, Lagos

Job Description

  • The ideal candidate must be analytical, proactive and result-oriented. In addition, he must be trustworthy and accountable.

Core Responsibilities

  • Support NSM on day to day operational activities-report sharing and follow up with SVCs.
  • Support NSM for approvals and customer database management.
  • Report compilations-KPI Performance/Supply spare parts status/safety stock, etc.
  • Responsible for follow up with SVC email & social media escalation closures.
  • Responsible for cannibalization/replacement/local purchase document verification.
  • Responsible for maintenance of trade issue database & tracking.
  • Responsible for performance reports of service KPI on daily, monthly, quarterly, half-yearly and yearly basis.
  • Work effectively as part of a team to achieve individual, team and organizational objectives.

Key Responsibility Areas:

  • Operational Support to NSM.
  • Performance reports of service KPIs on a daily, monthly, quarterly, half-yearly and yearly basis.
  • Daily dashboard of DWR.
  • Cannibalization/replacement verifications.
  • Providing strong reporting and analytical information support to the service team.
  • Generating both periodic and ad hoc reports as needed.

Requirements

  • Bachelor’s Degree or equivalent
  • Minimum of 5 years experience in MIS data management-Customer service Department.
  • Proficiency in the use of Microsoft office applications Ц MS Excel, Word and Powerpoint.
  • Strong analytical, numerical data management skill.
  • Should have the ability to work with a team and have time management and organizational skill.
  • Should be result oriented and have immaculate credentials of honesty and integrity.
  • Proficient in verbal and written communication skills.
  • Proficient in reporting and data management of service operations
  • Customer relationship management
  • 30-35 years
READ  Job Vacancies at Devien Consult

RAED: 2020 NNPC/SNEPCO National University Scholarship Programme

Application Closing Date
5th August, 2020.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Good Luck

4 COMMENTS

LEAVE A REPLY

Please enter your comment!
Please enter your name here